Customer Service
Now Hiring: Customer Service Representative
Be the Friendly Face Behind Every Great Experience at McKeever’s Price Chopper!
Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role supports our customers by providing exceptional service, resolving concerns, and ensuring a smooth and enjoyable shopping experience.
Position Overview:
As a Customer Service Representative, you'll serve as a key point of contact for shoppers, assisting with returns, answering questions, and resolving issues professionally and promptly. You’ll play a crucial part in maintaining customer satisfaction and upholding the store’s friendly and efficient atmosphere.
Key Responsibilities:
- Greet customers with a positive, helpful attitude
- Respond to inquiries regarding products, policies, and services
- Assist with returns, exchanges, and complaints courteously and efficiently
- Operate customer service desk systems, including phones, POS terminals, and office equipment
- Communicate clearly with customers and coworkers
- Operate the register quickly and accurately, handling various forms of payment
- Stay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable)
- Maintain knowledge of store promotions, loyalty programs, and procedures
- Support other departments and assist with front-end operations as needed
- Ensure the customer service area is clean, stocked, and organized