Customer Service Officer (Banking)
Job Responsibilities
- Provide warm and professional front-line customer service to walk-in customers.
- Handle cash transactions accurately, including payments and receipts.
- Attend to customer enquiries and provide information on the company's products and services.
- Assist customers with account-related requests and documentation.
- Ensure all transactions are processed in accordance with company procedures and regulatory requirements.
- Perform basic administrative duties, filing, and record keeping.
- Maintain a clean and welcoming customer service environment.
- Support branch operations and other duties assigned by the Branch Manager.
Requirements
- Minimum GCE 'N'/'O' Levels, NITEC, Higher NITEC or Diploma.
- Prior experience in customer service, cashiering, retail, banking, or hospitality is preferred.
- Friendly, customer-oriented, and able to communicate effectively.
- Comfortable handling cash and performing basic administrative tasks.
- Proficient in basic computer applications (e.g. Microsoft Office).
- Candidates with no banking experience but strong front-line customer service experience are welcome to apply.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889