Customer Service Officer – Contract (Nov 2026 to Feb 2027)

Job Scope

• Assist the Catering Sales team in processing orders and preparing quotations.
• Enter and maintain customer orders accurately in the system.
• Liaise with customers on order confirmations, amendments, and delivery details.
• Prepare invoices, delivery orders, and other sales-related documents.
• Handle incoming calls, emails, and customer enquiries professionally.
• Provide general administrative support to the Catering Sales team.
• Perform other ad-hoc duties as assigned.
• Contract from Nov 2026 to Feb 2027.
• 5 days week - 8.30am to 6pm.

Requirement:

Experience in a similar role providing Sales Support and Customer Service

Excellent verbal and written communication skills

Ability to adapt communication style to suit different customer interaction

Strong multitasking and task prioritisation abilities.