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Farmers Insurance in the Pointes

Customer Service Rep.

Posted Updated
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Description

  • Determine client requirements and expectations in order to help the client identify specific products and solutions
  • Cross-sell/up-sell products to existing clients
  • Keep records of client interactions and transactions
  • Assist in annual review process by contacting clients and preparing
    personalized customer coverage recommendations based on clients' needs
  • General customer service duties

  • Become licensed in Property & Casualty Insurance
  • Confirmed High School Diploma or GED Certificate
  • Attention to Detail/Organization
  • Strong written/verbal communication skills
  • Basic PC skills
  • Strong analytical capability
  • Conflict resolution skills

All your information will be kept confidential according to EEO guidelines.

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