Customer Service Representative
Customer Service Representative Job Summary: Polyplex is looking for a motivated Customer Service Representative to join our growing team!
Pay & Perks:
- Salary: $40,000
- BCBS of Alabama for medical, Guardian- Dental; EyeMed- Vision
- Life insurance, STD, LDT, and identity theft are covered at 100%
- 401k match program: The company matches 3.5% on an employee's contribution of 6%
- 80 hours of accrued Vacation
- 24 hours of accrued Emergency Leave
- 10 paid Holidays
Requirements:
- High school or GED
- Bachelor's degree is preferred
- 1 year of Customer Service experience preferred
Duties & Responsibilities:
- Order Fulfillment & Costing (arrange logistics and monitor carrier costing, warehouse costing, inventory reconciliation, consignment account reporting, verification of delivery, aging inventory, invoicing, PO’s)
- Customer Relations (email communication to customers, monthly closing, order tracking, customer status reports, cross training)
- Customs & Compliance
Competencies:
- Above Average knowledge: excel, work & Outlook
- Well spoken
- Aptitude for problem solving
- Multitasking