Customer Service Supervisor
Key Responsibilities
Process requests related to:
Pricing and quotations
Product availability and delivery schedules
Order status updates
Returns and credits
Order expedites
Product literature and documentation
Provide technical product assistance and support when appropriate.
Maintain accurate records and documentation within company systems.
Work collaboratively with sales, operations, and vendor partners to resolve customer issues efficiently.
Deliver a high level of customer service while meeting departmental performance expectations.
Qualifications
Skills
Required:
Experience in customer service, sales, purchasing, or a related role within a manufacturing or distribution environment.
Strong communication, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Preferred:
Experience in industrial distribution or related industries, including:
Hydraulics
Pneumatics
Fluid Power
Electrical Products
Power Transmission
Motors and Motion Control
Proficiency with:
Microsoft Excel
Microsoft Word
Email applications
Vendor pricing and business software programs
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy
As published by lever · 8 questions
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- Were you referred by a current employee? optional
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