Customer Service Teller

Opportunity Bank of Montana is looking for a career-oriented customer service teller located at our Butte branch!

Every day, you will be responsible for serving as the face of the bank and offering exceptionally friendly and knowledgeable service that helps meet our customer's financial needs.

Position Expectations:

• The successful candidate will be responsible for performing all assigned teller functions and additional duties, accurately and efficiently, while providing our customers with consistent exceptional customer experience.
• Will be expected to be punctual and dependable by being in their assigned workstation and ready to assist customers and other team members by the scheduled start time of each shift.
• Ability to handle stressful situations as they arise and achieve set deadlines/goals.
• Prioritize Customer Experience keeping it top of mind and providing consistent exceptional service to all customers in person, through the drive-up window, and via telephone by way of warm welcoming's and helping to identify their needs.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses.
• Maintain customer and co-worker confidentiality.
• Confidently build trust and loyalty with our customers and other team members through authenticity, courtesy, and professionalism.
• Complete all mandatory bank training by associated deadlines. Further increase job and industry knowledge by actively participating in supplemental bank-coordinated educational programs and training courses, including cross training expectations.
• Willingly perform additional duties outside of basic teller functions including but not limited to; Answering the phone within three rings, ordering checks, addressing changes, working daily reports, transaction disputes, closing accounts, safe deposit box procedures, providing statements and copies as requested by customers etc.
• Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank to further mitigate risk in every interaction and detect fraudulent transactions to further prevent losses.
• Strive to be involved in our community and serve as a knowledgeable resource maintaining awareness of information concerning available bank products and services.
• Establish, retain, and deepen relationships with existing and new customers in the community to further carry out OBMT's Mission and achieve branch growth goals.

Physical Requirements:

• Ability to stand for long periods of time.
• Lift and carry up to 50lbs on occasional basis
• Reach, stand, and walk on frequent basis

Education and Experience Requirements:

• High school diploma or equivalent
• Cash Handling
• Customer Service

Please visit our website for a full job description and more information. Make a change, apply today!

Opportunity Bank of Montana is an equal opportunity employer. It is the policy of Opportunity Bank to provide equal employment opportunity within the Bank and motivate cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.