Customer Site Manager

Full-time position is available with Haworth’s largest, global contract furniture dealer. Established in 1981, we are a 2nd generation, family-owned company looking for the ideal candidate to join our team.

The Customer Site Manager is responsible for the daily work order maintenance, customer requests, and support for projects at CPS – San Antonio.

Responsibilities:

• Responsible for daily work order maintenance and customer requests.
• Supervision of service technicians.
• Perform furniture technician (installation) duties as needed or directed.
• Review and approval of service technicians’ timesheets.
• Reconciliation of timesheets daily.
• Managing daily work order schedules with client.
• Furniture assessments and warranty reviews.
• Client on site warehousing responsibilities.
• Maintaining a list of stored products, including the quantities.
• Support for projects on the CPS campus and regional locations.
• Interacts with both customers and vendor partners.
• Attend daily, weekly, monthly client activity meetings.
• Attend training sessions for technicians as required.
• Position is full-time on site with client.

Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.