Customer Success- Executive

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

  • Develop and execute sales strategies to drive Zoho solution revenue

  • Achieve monthly, quarterly, and annual revenue targets

  • Expand business through new logo acquisition and key account growth

  • Drive up selling and cross-selling across the Zoho ecosystem

Lead & Pipeline Management

  • Oversee structured lead qualification using BANT framework

  • Ensure proper pipeline creation, deal staging, and forecasting accuracy

  • Maintain strong conversion ratios across the sales funnel

  • Prevent lead leakage through disciplined CRM management

Proposal Development & Commercial Structuring

  • Prepare detailed and customized business proposals and commercial quotes

  • Align solutions with client requirements and scope of work

  • Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

  • Present proposals confidently to decision-makers and stakeholders

  • Negotiate commercials and close deals effectively

Enterprise & CXO Engagement

  • Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

  • Identify operational gaps and position Zoho as a strategic solution

  • Lead high-value enterprise discussions and negotiations

Deal Closure & Cross-Functional Coordination

  • Manage the complete sales lifecycle from prospecting to closure

  • Coordinate with Pre-Sales, Delivery, Finance, and Support teams

  • Ensure seamless handover post-closure for successful implementation

Customer Retention & Account Growth

  • Drive long-term customer relationships and key account retention

  • Support renewals, expansions, and digital transformation initiatives

  • Identify new opportunities within existing customer base

CRM Discipline & Reporting

  • Ensure accurate CRM updates and opportunity tracking

  • Maintain data hygiene across leads, deals, and accounts

  • Provide regular sales forecasts, reports, and pipeline insights

  • Adhere to structured sales workflows and organizational processes



Requirements

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

  • Develop and execute sales strategies to drive Zoho solution revenue

  • Achieve monthly, quarterly, and annual revenue targets

  • Expand business through new logo acquisition and key account growth

  • Drive up selling and cross-selling across the Zoho ecosystem

Lead & Pipeline Management

  • Oversee structured lead qualification using BANT framework

  • Ensure proper pipeline creation, deal staging, and forecasting accuracy

  • Maintain strong conversion ratios across the sales funnel

  • Prevent lead leakage through disciplined CRM management

Proposal Development & Commercial Structuring

  • Prepare detailed and customized business proposals and commercial quotes

  • Align solutions with client requirements and scope of work

  • Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

  • Present proposals confidently to decision-makers and stakeholders

  • Negotiate commercials and close deals effectively

Enterprise & CXO Engagement

  • Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

  • Identify operational gaps and position Zoho as a strategic solution

  • Lead high-value enterprise discussions and negotiations

Deal Closure & Cross-Functional Coordination

  • Manage the complete sales lifecycle from prospecting to closure

  • Coordinate with Pre-Sales, Delivery, Finance, and Support teams

  • Ensure seamless handover post-closure for successful implementation

Customer Retention & Account Growth

  • Drive long-term customer relationships and key account retention

  • Support renewals, expansions, and digital transformation initiatives

  • Identify new opportunities within existing customer base

CRM Discipline & Reporting

  • Ensure accurate CRM updates and opportunity tracking

  • Maintain data hygiene across leads, deals, and accounts

  • Provide regular sales forecasts, reports, and pipeline insights

  • Adhere to structured sales workflows and organizational processes



See also

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