Customer Success manager
Excel at building trusted relationships with stakeholders and executives?
Take pride in delivering exceptional customer experiences and measurable business outcomes?
Thrive in a collaborative environment where you can work closely with Sales, Technical, and Customer Success teams?
- Manage customer satisfaction, service adoption, and contract renewals
- Drive Microsoft 365 and Azure customer adoption to maximize service utilization and business outcomes
- Collaborate with Sales, Technical, and Finance teams to ensure high levels of customer satisfaction
- Identify service delivery issues and risks, and work with internal stakeholders to resolve them proactively