Customer Success Manager WA (Junior)
Posted Updated 2
views
Keen to have the opportunity to work with partners across the Western Australia region to help them succeed and grow their businesses?
Excited to join a supportive team in a diverse and inclusive environment?
Keen to join Crayon (a SoftwareOne company) in Australia to help drive partner engagement?
You will join Crayon (a SoftwareOne company's) Partner & Sales organisation in Australia, working closely with internal sales, delivery, and leadership teams to build trusted partner relationships and accelerate joint business growth.
As a Partner Account Manager looking after the Western Australia region, you will be responsible for developing and managing strategic partner relationships, driving & ensuring their success. Your role will focus on driving value‑based engagement, joint planning, and successful execution of sales and delivery initiatives to support long‑term partner success.
Key responsibilities:
- Be the primary contact for Partners across Crayon and SoftwareOne.
- Maintain a strong understanding of Crayon and SoftwareOne's service offerings, solutions and delivery capabilities.
- Collaborate with product and services teams to support partner success.
- Develop partner plans, engaging at the appropriate level within partner organisations
- Understand partners' business strategies and challenges, aligning initiatives to drive joint growth.
- Own and manage the sales and service delivery process for assigned partners.
- Stay informed on market trends, competitors and industry developments, proactively sharing insights and opportunities with stakeholders.