Customer support advisor - English Speaker (M/F/X)

We are looking for a high-energy, ambitious English speaker to scale strategic brand partnerships on Reddit.

In this dual-impact role, you will connect top advertisers and digital agencies with one of the world's largest community-driven networks—guiding clients from cold outreach to full campaign success and long-term account growth.

• Responsible for managing portfolios of B2B clients and agency partners
• Reach out to new Direct advertisers or Agencies
• Support onboarding and activation
• Ensure advertisers feel confident using Reddit (mainly via outbound calls)
• Build strong, long-term relationships
• Drive advertising success across various business segments

• The training period is 15 workdays in total, and it has a duration of 8 hours per day, Monday to Friday, 9 am to 6 pm
• Paid training (18,56€/day)
• Employment Uncertain Term Contract with the client (permanent contract after 2 years)
• Base salary: 938€ gross/month
• Meal allowance: 7€/day
• Holiday allowance: 78.17€ gross/month
• Christmas allowance: 78.17€ gross/month
• Variable performance bonus
• On site in Parque das Nações, Lisboa
• Randstad's mission is to become the most equitable and specialized talent company in the world. Therefore, we reiterate that we welcome people with a wide range of skills and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of everyone.
• If you require any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

• Excellent prospecting and lead generation abilities (cold calling, email, social outreach)
• Understanding of the sales funnel and pipeline management
• Tailoring campaign strategies to brand goals
• Direct negotiation and communication with in-house advertisers
• Deep client alignment and personalized campaign optimization
• Fluent level of English (minimum C1)
• 1 – 2 years of experience in B2B or Outbound Sales; Digital Marketing.
• Experience working with CRM systems (e.g., Salesforce, HubSpot)
• Strong ability to meet brand-specific KPIs and campaign ROI goals
• Excellent communication and strategic thinking skills