Customer Support Associate

Location: Lagos (Remote)
Salary: 350,000 (Entry level)

Job Requirements:

- 0–2 years of professional work experience (fresh graduates and early-career candidates are strongly encouraged to apply)
- Strong critical thinking and problem-solving ability, you'll regularly encounter situations with no exact script, and need to reason through the right response rather than default to a template
- High coachability: genuinely open to feedback, correction, and repeated practice without taking it personally.
- Comfortable with a fast-paced, high-accountability environment, this is detailed, sometimes repetitive, sometimes stressful work involving real customer money and real customer frustration.

We are specifically looking for people who:

- See feedback as fuel, not friction
- Can hold two things at once: empathy for the customer and discipline to follow process
- Are excited to build foundational career skills here, not coast through a "starter job"

Apply: raenest.bamboohr.com/careers/51