Customer Support | Cruise Specialist
Job Title: Cruise Travel Specialist
Location: Remote
Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Key Responsibilities:
- Recommend cruise lines, ships, and itineraries based on client preferences.
- Coordinate pre- and post-cruise travel, including flights and hotel stays.
- Book specialty dining, excursions, and onboard experiences.
- Track promotions, upgrades, and loyalty program benefits.
- Maintain expert-level knowledge of major cruise lines and destinations.
What You Bring:
- Prior experience booking or selling cruises (preferred).
- Strong knowledge of ocean and river cruise options.
- Ability to work independently and stay organized.
- Excellent customer service and upselling skills.
Benefits:
- Remote role with flexible scheduling.
- Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
- Access to exclusive industry tools and support from a dedicated team.