Customer Support (JST integration test)

Duties:

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Assist users with account access issues.

Educate users about the solutions we can provide and what steps to take to prevent future account access problems.

Track user inquiries with account access issues.

Skills:

• Ability to quickly learn new systems and tools

• Sensitivity around user data required

• Passion for helping people

• Ability to process high email volume with precesion

• Ability to read, write, and speak Spanish or any other language is a plus