Customer Support Specialist (German Market)

Customer Support Specialist – German & Spanish (B2)

• Locations: Madrid & Valencia
• On-site role
• Banking / Customer Support

Are you fluent in German and Spanish and looking for an exciting international opportunity in the banking sector? Join a dynamic customer support team where your language skills and customer-focused mindset will make a real impact.

What you'll do:

• Support customers via phone, email, and chat
• Assist with banking-related inquiries and account support
• Deliver an excellent customer experience in a fast-paced environment
• Work closely with an international team and grow your career

Available shifts:

• Morning Shift: 07:00 – 16:00 (8 openings)
• Afternoon Shift: 14:00 – 24:00 (7 openings)
• Night Shift (Madrid only): 22:00 – 07:00 (5 openings)

Salary Package:

• Madrid: €22,800 gross/year + €1,200 variable bonus
• Valencia: €20,800 gross/year + €1,200 variable bonus

What we're looking for:

• German B2+
• Spanish B2+
• Strong communication and problem-solving skills
• Customer service experience is a plus
• Availability to work shifts

What's in it for you?

• Stable full-time position
• Paid training
• International work environment
• Career growth opportunities
• Supportive and multicultural team

Interested or know someone who could be a great fit?

Apply now or send me a direct message for more details!