Customs Brokerage Team - Manager

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The position will be responsible for managing in-house customs brokerage business of GLOVIS America.
Responsibilities
Customs brokerage operation

Manages day to day customs brokerage activities nationally and be familiar with US customs

clearance process

Recruits, trains, motivates new employees to service existing business and develop new business
Set up and monitor KPIs for entry writers
Develop and implement Customs brokerage operational procedures
Collaborates with sales teams in writing Standard Operating Procedures for new clients
Evaluates overall performance, workload, and organization of all customs brokerage staff

Develop and implement business plan

Develop short/mid/long term business plans for customs brokerage operation and implement them
Develop and implement annual business plan of customs brokerage operation
Oversee budgets and financial data and use them to improve profitability
Assist sales team to develop organizational goals
Assist sales team to Identify new business opportunities & new accounts to increase sales
Manage existing, new, and prospective accounts

Billing management

Manage duty statements – daily and monthly – to US Customs
Work with entry writer and finance teams for AR/AP as needed

Travel requirement: 5% domestic travel

Compensation Range
$94,413 - $105,630 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy
Skills

Broad Knowledge about CFR 19 (Code of Federal Regulation) is required
Ability to multi-task and shift focus from item to item is required
Must be able to work independently with little supervision
Must possess excellent time-management skills and critical-thinking ability
Ability to make advanced decisions, provide problem-solving resolutions are required
Proficient PC skills - Excel, Word, PowerPoint, Outlook, database management systems
Excellent verbal and written communication skills

Education & Experience
Required Qualifications

HS Diploma/G.E.D.
7-10 year of customs brokerage experience
1-3 management/supervisory experience

Preferred Qualifications

Bachelor’s Degree
10-15 years of customs brokerage experience
Customs Broker License

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position will be located in Duluth, GA

• Office will be relocating to Atlanta, GA (Buckhead area) in early fall.

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.