Cybersecurity Specialist (Junior or Intermediate)

i.t.online (trading as Ember Technology) is a dynamic and innovative company offering managed ICT services to over 300 clients. We also offer cutting-edge solutions through our Innovation Team including software development, robotic process automation, generative AI, and data visualisation. Our SaaS product, GreenHalo, is one of New Zealand’s leading carbon tracking platforms.

We pride ourselves on delivering exceptional solutions that drive business growth and efficiency. Our company is customer-driven, and we strive to provide a world-class client experience.

We are values-based and focus heavily on our team culture. This includes a supportive learning environment, table tennis and pool tables, fruit bowl, birthday shouts and monthly social challenges.

We have a growing cybersecurity team eager to welcome a new half time (0.5FTE ) member who will further elevate our security capabilities. Contractors will be considered but our preference is for an employee.

Your role:

• Implement and manage security measures for the protection of computer systems, networks, and data

• Monitor networks and systems for security breaches, through the use of software that detects intrusions and anomalous system behaviour

• Investigate security breaches and other cybersecurity incidents

• Conduct vulnerability assessments

• Implement and maintain security tools such as anti-virus software, patch management systems, etc.

• Prepare reports that document security breaches and the extent of the damage caused

• Develop and maintain security policies, procedures, and best practices

• Provide security recommendations and guidance to clients on how to improve their cybersecurity posture

• Stay up to date with the latest cybersecurity trends, threats, and technology solutions

• Collaborate with the IT team to enhance overall network security

You'll have:

• A minimum of two years of experience in cybersecurity support environments

• At least two cybersecurity certifications (Security+ and above)

• A strong understanding of security protocols, cryptography, authentication, authorization, and security

• Experience with security information and event management (SIEM) tools

• Knowledge of firewalls, VPNs, IDS/IPS, and endpoint protection solutions

• Strong analytical and problem-solving skills

• Excellent organizational and communication skills

• Ability to work both independently and as part of a team

• A commitment to providing world-class client service

• A solid background in IT/Tech industry, such as sysadmin or helpdesk support experience.

Preferred but not essential:

• Experience with cloud security, specifically in environments like Microsoft Azure and Amazon AWS

• Familiarity with compliance standards and regulations (e.g., SOC2, HISO, ISO 27001)

• Experience in incident response and handling

Your Work Environment:

We Deliver a World Class Client Experience

• We understand each client’s needs & their systems

• We always strive for client satisfaction

• We deliver promised outcomes

We Achieve Our Potential

• We challenge ourselves

• We continuously learn & improve

• We chase what excites us and what we’re best at

• We explore new technologies

We Foster Team Spirit

• Everyone is valued

• Be positive, laugh & have fun

• Share skills & knowledge

• Responsibility to the team and company

We Do More Than Our Fair Share

• We are Toitū net carbon zero accredited

• Aoraki Project community investment fund

Applicants must have NZ residency or a valid NZ work visa.

How To Apply

If this sounds like you, please apply via Seek and include a brief cover letter detailing what excites you about this role and your availability.

We will run the selection process as applications arrive, so we will be moving quickly.

Please note: Due to our cyber security requirements, a police record check will be required prior to the commencement of this role.