Dacotah Dining Waitstaff
Summary
Waitstaff role at a casino hotel in Morton, MN, serving guests, handling payments via Micros system, and maintaining dining area cleanliness.
ESSENTIAL JOB FUNCTIONS
- Assume responsibility for assigned section throughout shift.
- Recognize and acknowledge guests as soon as possiblewithin one minute of being seated, unless waiting on another table or picking up food.
- Handle all tables in a satisfactory manner at all times, including during peak hours and other high-demand time periods.
- Utilize proper tray service (i.e. trays balanced on change hand, carried above shoulder and placed on tray jack).
- Maintain current knowledge of service procedures, menus, Micros operations and seating chart.
- Utilize suggestive sales techniques as appropriate.
- Collect payment from guests by utilizing Micros system.
- Engage in light food preparation as needed.
- Perform daily side work as required.
- Maintain cleanliness and sanitation of dining and service areas.
- Thank guests upon their departure, and invite them to return.
- Perform other duties and responsibilities as assigned.