Dangerous Good Manager

Position Summary
Reporting to the Director, Cargo and Ground Operations, the Manager, Dangerous Goods (DG) is responsible for ensuring that the company is compliant with dangerous goods regulations and legislations along with managing the company’s Building Maintenance program. The Manager, Dangerous Goods will work together with the Cargo Department and company managers to maintain DG compliance and facilitate company projects.
Personal Characteristics

Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
High level of respect, understanding and regard for First Nations communities

Key Responsibilities and Accountabilities

Create and amend program policies and procedures as required
Work with Cargo department to develop and continually improve DG program associated online and in-person training
Facilitate training and educating employees on dangerous goods and ensure that training documentation is accurately maintained
Lead the provision of organizational communication regarding DGs
Manage SMS reports specific to DG incidents and work with the applicable managers as required
Maintain company list of general and company approved exemptions for Dangerous Goods carried by passengers for employee reference
Act as the point of contact for internal escalation from the DG Hotline or DG Experts email sources
Understand current legislation, codes of practice, bulletins and other industry best practices and recommendations
Liaise with regulatory agents regarding the company DG program and lead corrective actions associated with the DG program
Ensure that current publications and references are accessible for employees
Perform accident and incident investigations at the discretion of manager
Conduct random, targeted and process audits and Quality Control (QC) checks
Ensure that all accidents and incidents are reported through the safety management system
Manage and provide oversight of the Building Maintenance Technicians
Maintain and analyze the Building Maintenance Reporting System for project completion and cost efficiency
Actively participate in the Company’s Safety Management System
Perform additional duties as assigned

Minimum Education, Experience and Certifications

High school diploma or General Education Degree (GED) equivalent
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Minimum one year of direct DG experience implementing and promoting industry practices and policies within an aviation environment preferred
Knowledge of IATA-ICAO dangerous goods regulations
Experience using Microsoft Office Suite (Outlook, Excel, Word)
Knowledge of aviation/airline products and services considered an asset
Indigenous and Cultural Awareness Training considered an asset

Working Conditions

Physically able to perform all listed job duties
Travel by aircraft and other means as required by role
Work performed primarily in an office environment
Manual dexterity required to use desktop computer and telephones
Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions.
Various shifts and at a fast pace in order to meet service level requirements of the airline

Methods and procedures described or implied in the job profile may be altered to accommodate employees.