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Danish Customer Service Representative (Remote from Portugal)

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Description

Are you fluent in Danish and passionate about helping people? Join a prestigious multinational company and deliver exceptional customer experiences—100% remotely from Portugal.

This is your chance to combine language skills, problem-solving, and digital tools in a role where your work truly makes a difference every day.

Your Role

As a Customer Service Representative, you´ll play a key role in shaping the customer journey and building brand loyalty. You will:

  • Support customers via phone, chat, and email with professionalism and empathy

  • Represent a premium brand with confidence and enthusiasm

  • Troubleshoot and resolve inquiries related to digital products and services

  • Accurately document interactions, solutions, and follow-ups in the CRM system

  • Stay up to date on products, services, and policies to provide accurate guidance

  • Collaborate with your team to continuously improve the customer experience

What We´re Looking For

  • Fluent Danish (spoken and written)

  • English at B2 level or higher

  • Minimum 1 year of customer service or call center experience

  • Interest in automotive topics and digital technologies

  • Strong communication, organization, and problem-solving skills

  • Detail-oriented mindset and customer-first attitude

Not sure you meet every requirement? We still encourage you to apply—talent comes in many forms.

What You´ll Get

  • Work with a recognized multinational company known for innovation and quality

  • Full-time position with indefinite contract (conditions may vary)

  • Competitive salary + performance bonuses

  • 100% remote work from Portugal

  • Fully paid training from day one

  • Career growth and development opportunities

  • Monday–Friday schedule for better work–life balance

Ready to take the next step? Apply now and turn your language skills into an exciting international career.

Apply

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