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Data Center Shift Manager

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Description

Your role

As the Datacenter Shift Manager in Koropi, you will be at the center of our operations - leading people, driving performance, and ensuring our Data Center infrastructure operates safely, efficiently, and reliably around the clock. You will manage a team of Shift Engineers providing 24/7 coverage and act as the escalation point for operational issues and critical incidents. This is a daytime management position and does not form part of the shift rotation.

What You'll Do

  • Lead, mentor, and develop a team of Shift Engineers operating in a 24/7 environment.
  • Take overall responsibility for day-to-day Data Center operations across electrical, mechanical, and facility systems.
  • Ensure effective monitoring of preventive and corrective maintenance activities with specialist maintenance teams.
  • Act as the primary escalation point during incidents, coordinating rapid response and service restoration.
  • Foster a strong safety-first culture and ensure compliance with operational procedures, standards, and best practices.
  • Review operational performance, conduct incident investigations, and drive continuous improvement initiatives.
  • Manage escalations and provide on-call support for critical operations when required.
  • Ensure accurate reporting, shift handovers, and operational documentation are maintained to the highest standards.

What You'll Need

  • Proven experience working in mission-critical or Data Center environments.
  • Strong technical knowledge of electrical and mechanical infrastructure, including UPS systems, generators, cooling systems, and associated plant equipment.
  • Previous experience leading or managing teams supporting 24/7 operations.
  • Ability to remain calm under pressure and make sound decisions during critical incidents.
  • Excellent leadership, communication, and stakeholder management skills.
  • A proactive, hands-on approach with a strong focus on operational excellence and continuous improvement.
  • Commitment to safety, quality, and delivering exceptional service in a high-availability environment.
  • English and Greek speaker

Why Join Us

  • Work in a high-impact, always-on environment
  • Take on a leadership role with real ownership
  • Be part of a team that values performance, safety, and innovation

Skills

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