Data Centre Field Engineer
Posted
Job Objective
Support mission critical data centres and remote buildings operations in Singapore. This role is a 12-hour rotating shift duty and support the data centre operations in data centres.
Job Description
Possess good knowledge of data centre operation tasks and duties.
Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
Strong ability to support activities in data centre and secure rooms.
Ensure data centre procedures are followed strictly.
Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
To generate reports to management.
Any other duties assigned by management.
Will cover duties as required.
The candidate will be assigned to a different data centre each month, rotating between East and West locations.
Desired Skills, Knowledge and Experience
Minimum 5 years Data Centre operations experience preferable in a team.
Experience working in a high-pressure environment with 24x7 on-call responsibilities
Strong understanding of incident, problem and change management procedures based on ITIL best practices
Experienced in supporting Data Centre vendors, out-sourcing vendors.
Ability to quickly learn and effectively utilize in-house software.
Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
Ability to communicate clearly and effectively, both verbally and in-writing.
Possesses a strong work ethic and a proactive approach to tasks.
An analytical and inquiring mind to derive innovative solutions.
Able to work both independently and collaboratively.
Must have experience working in data centre operations in financial institutions.
Job Description
Possess good knowledge of data centre operation tasks and duties.
Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, powering-up of onboarded servers, degaussing, routine checks, laptop management).
Strong ability to support activities in data centre and secure rooms.
Ensure data centre procedures are followed strictly.
Ensure prompt escalation of all incidents, adhering to the standard incident response procedure, and track each incident to its complete resolution.
To generate reports to management.
Any other duties assigned by management.
Will cover duties as required.
The candidate will be assigned to a different data centre each month, rotating between East and West locations.
Desired Skills, Knowledge and Experience
Minimum 5 years Data Centre operations experience preferable in a team.
Experience working in a high-pressure environment with 24x7 on-call responsibilities
Strong understanding of incident, problem and change management procedures based on ITIL best practices
Experienced in supporting Data Centre vendors, out-sourcing vendors.
Ability to quickly learn and effectively utilize in-house software.
Demonstrate strong multitasking capabilities and proficiency in Microsoft Office applications, specifically Excel, PowerPoint and Word.
Ability to communicate clearly and effectively, both verbally and in-writing.
Possesses a strong work ethic and a proactive approach to tasks.
An analytical and inquiring mind to derive innovative solutions.
Able to work both independently and collaboratively.
Must have experience working in data centre operations in financial institutions.