Data Centre Operations Engineer
We are partnering with a global technology services provider supporting one of the world's largest hyperscale infrastructure environments.
They are seeking a Data Centre Operations Engineer to support critical production infrastructure across large-scale data centre and colocation facilities. This position will be responsible for troubleshooting server hardware, physical connectivity, fibre infrastructure, Linux-based systems, and coordinating operational activities across live production environments supporting globally distributed platforms.
This is an excellent opportunity to gain exposure to hyperscale infrastructure operations within a fast-paced environment focused on uptime, operational excellence, and large-scale infrastructure deliver y.
Key Areas of Focus
Hyperscale Data Centre Operations Server & Hardware Infrastructure Linux-Based Troubleshooting Physical Connectivity & Fibre Infrastructure Smart Hands / Remote Hands Coordination Production Infrastructure Operations Colocation & ISP Coordination Incident & Operational Support
Responsibilities
Troubleshoot server hardware, physical connectivity, optics, fibre infrastructure, and related production issues within live environments Perform server break/fix activities and coordinate troubleshooting across hardware, cabling, circuits, and connectivity issues Use Linux command line tools to perform diagnostics, connectivity checks, log analysis, and infrastructure troubleshooting Support Layer 1 physical troubleshooting activities across server and network infrastructure environments Coordinate Smart Hands / Remote Hands vendors and onsite technicians during incidents, maintenance, and implementation activities Manage circuit MACDs including moves, adds, changes, and disconnections Coordinate with ISPs, colocation providers, vendors, and internal operations teams to resolve production issues Track and manage infrastructure requests, tickets, inventory records, and operational updates through internal systems and JIRA Support server, circuit, and spares inventory management and perform regular infrastructure audits Execute maintenance activities and follow detailed operational procedures, technical instructions, and MOPs Maintain accurate operational documentation and provide implementation reporting where required Support production operations environments with a strong focus on uptime, operational standards, and process adherence Participate in an on-call rotation supporting operational incidents and maintenance activities
Requirements
2+ years' experience within Data Centre Operations, Server Operations, Infrastructure Operations, Cloud Infrastructure, or Enterprise IT Infrastructure environments Experience supporting physical server infrastructure within data centre, colocation, cloud, or large-scale enterprise environments Experience troubleshooting server hardware and physical infrastructure issues within production environments Strong understanding of fibre infrastructure, optics, cabling, physical connectivity, and hardware troubleshooting Basic Linux/Unix command line troubleshooting experience Experience working within ticketing systems such as JIRA or similar platforms Experience coordinating with vendors, field engineers, Smart Hands teams, colocation providers, or ISPs Strong troubleshooting and fault isolation skills across hardware, infrastructure, connectivity, and operational processes Experience following MOPs, operational procedures, and technical implementation documentation Strong communication skills with the ability to coordinate across multiple operational teams and external providers Able to work independently within fast-paced operational environments
Why Apply
Opportunity to support one of the world's most advanced hyperscale infrastructure environments Exposure to large-scale production operations supporting globally distributed infrastructure Work across server, network, connectivity, and data centre infrastructure disciplines Strong long-term project pipeline within a rapidly growing environment Excellent opportunity to develop experience within hyperscale and cloud infrastructure operations
They are seeking a Data Centre Operations Engineer to support critical production infrastructure across large-scale data centre and colocation facilities. This position will be responsible for troubleshooting server hardware, physical connectivity, fibre infrastructure, Linux-based systems, and coordinating operational activities across live production environments supporting globally distributed platforms.
This is an excellent opportunity to gain exposure to hyperscale infrastructure operations within a fast-paced environment focused on uptime, operational excellence, and large-scale infrastructure deliver y.
Key Areas of Focus
Hyperscale Data Centre Operations Server & Hardware Infrastructure Linux-Based Troubleshooting Physical Connectivity & Fibre Infrastructure Smart Hands / Remote Hands Coordination Production Infrastructure Operations Colocation & ISP Coordination Incident & Operational Support
Responsibilities
Troubleshoot server hardware, physical connectivity, optics, fibre infrastructure, and related production issues within live environments Perform server break/fix activities and coordinate troubleshooting across hardware, cabling, circuits, and connectivity issues Use Linux command line tools to perform diagnostics, connectivity checks, log analysis, and infrastructure troubleshooting Support Layer 1 physical troubleshooting activities across server and network infrastructure environments Coordinate Smart Hands / Remote Hands vendors and onsite technicians during incidents, maintenance, and implementation activities Manage circuit MACDs including moves, adds, changes, and disconnections Coordinate with ISPs, colocation providers, vendors, and internal operations teams to resolve production issues Track and manage infrastructure requests, tickets, inventory records, and operational updates through internal systems and JIRA Support server, circuit, and spares inventory management and perform regular infrastructure audits Execute maintenance activities and follow detailed operational procedures, technical instructions, and MOPs Maintain accurate operational documentation and provide implementation reporting where required Support production operations environments with a strong focus on uptime, operational standards, and process adherence Participate in an on-call rotation supporting operational incidents and maintenance activities
Requirements
2+ years' experience within Data Centre Operations, Server Operations, Infrastructure Operations, Cloud Infrastructure, or Enterprise IT Infrastructure environments Experience supporting physical server infrastructure within data centre, colocation, cloud, or large-scale enterprise environments Experience troubleshooting server hardware and physical infrastructure issues within production environments Strong understanding of fibre infrastructure, optics, cabling, physical connectivity, and hardware troubleshooting Basic Linux/Unix command line troubleshooting experience Experience working within ticketing systems such as JIRA or similar platforms Experience coordinating with vendors, field engineers, Smart Hands teams, colocation providers, or ISPs Strong troubleshooting and fault isolation skills across hardware, infrastructure, connectivity, and operational processes Experience following MOPs, operational procedures, and technical implementation documentation Strong communication skills with the ability to coordinate across multiple operational teams and external providers Able to work independently within fast-paced operational environments
Why Apply
Opportunity to support one of the world's most advanced hyperscale infrastructure environments Exposure to large-scale production operations supporting globally distributed infrastructure Work across server, network, connectivity, and data centre infrastructure disciplines Strong long-term project pipeline within a rapidly growing environment Excellent opportunity to develop experience within hyperscale and cloud infrastructure operations