Data Entry - Senior

Department: Capturis

Overview

The Data Entry Process & Performance Auditor will play a critical role in ensuring operational accuracy and consistency within the Senior Data Entry team. This position is responsible for auditing team workflows, such as first bill processing and exception handling, to identify process gaps, accuracy issues, and training needs.

This role is focused on the quality and reliability of utility data capture processes. The auditor will work closely with the Team Lead and Assistant Team Lead to identify patterns, coach team members, and support ongoing process improvements that directly impact client satisfaction and operational performance.