Data Operations Support Specialist - Secret Clearance with Security Clearance

The Data Operations Customer Support Specialist delivers frontline and escalated technical support for data access, quality, and availability issues within a mission-critical federal data environment. This role diagnoses complex data-related problems, coordinates with data engineering teams, and manages customer tickets through resolution while adhering to strict data security and handling policies. The specialist builds and maintains knowledge base content, trains end users on data platform ut…