DC Supervisor

Purpose of Position/Summary:

The Supervisor’s key purpose is to supervise the daily activities for an assigned area consisting of the Shipping Office, Receiving Dock or Picking Activities. Monitor workflow and maintain productivity. This position ensures that company guidelines relating to order turnaround time and inventory movements are adhered to.

Essential Duties/Responsibilities:

• Order Picking

• Supervise order picking activities to insure accurate and timely shipment of goods;
• Train new pickers on specific customer requirements;
• Track productivity of picking operations;
• Suggest improvements for efficiency and accuracy;
• Monitor pick/path for any needed corrections or updates;
• Monitor errors and coaches associates in error reduction;

• Outbound

• Supervise customer order preparation;
• Process customer orders, packing slips & BOL’s;
• Assist drivers with check-in process;
• Schedule inbound and outbound shipments;
• Oversee logistic and shipment of materials;
• Oversee Small Parcels Department and Logistics;
• Act as the point person and contact for TMS (Redwood) activities;

• Inbound

• Ensure incoming receipts are processed accurately and timely;
• Supervise activities of the packaging and returns groups;
• Process receiving documents according to JSOX requirements;
• Coordinate replenishment of pick bays;

• DC Leadership

• Display key success factors such as integrity, mutual respect and team work;
• Maintain security, safety and quality control standards;
• Work with customer support, office staff and the sales team as needed;
• Complete annual reviews with associates regarding their job performance;
• Other duties as assigned by immediate Supervisor or Manager on an as needed basis.