Delivery Manager Payments
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Plan / WBS creation and Coordination
- Develop a comprehensive plan / WBS for assigned delivery bucket, outlining tasks, timelines, and milestones. This must be done in coordination with respective leads.
- Coordinate with various teams and stakeholders to ensure alignment with project objectives.
- Establish communication channels and protocols to facilitate collaboration.
Technical Oversight
- Understand technical aspects of the core banking transformation domain and assist / facilitate stakeholders in achieving respective milestones.
- Collaborate with Technical teams (Engineering, EA, Infrastructure & Operations, TCoE, DCoE) and align to understand the requirements & work closely for successful delivery of milestones.
Delivery Status Assessment
- Implement and oversee processes to assess delivery milestone.
- Ensure that deliverables meet, in line with the stakeholders’ expectations and program delivery standards.
- Conduct regular reviews and audits to identify areas for improvement.
Payments Transformation
- Analyze and redesign end-to-end payment processes covering:
- Domestic Transfers
- Real-Time Payments
- Interbank Fund Transfers
- ACH Transactions
- Cross-Border Payments
- SWIFT Payments
- Bulk Payments
- Corporate Payments
- Standing Instructions and Scheduled Payments
- Support implementation of modern payment capabilities within the target core banking platform.
- Define future-state payment operating models and customer journeys.
- Identify opportunities for process simplification, automation, and straight-through processing (STP).
Payment Systems & Integrations
- Work with solution architects and implementation teams to design payment flows and interfaces.
- Support integration requirements involving:
- Core Banking System
- Digital Channels
- Payment Gateways
- Switches
- SWIFT Network
- Clearing Houses
- Regulatory Platforms
- Assist in defining API and middleware requirements supporting payment services.
- Validate payment workflows, exception handling, and reconciliation processes.
Risk Management
- Identify potential risks and issues related to respective delivery bucket.
- Develop risk mitigation strategies and contingency plans.
- Regularly assess and update risk assessments throughout the project.
Stakeholder Management
- Understand organization hierarchy and team structure to
- Engage and communicate effectively with stakeholders at all levels.
- Manage expectations and provide regular updates on project progress.
- Address concerns and issues raised by stakeholders in a timely manner.
Minimum qualifications:
- Bachelors, Computer science or a qualitative subject.
- PMP or a Project / Delivery Management Certification desirable.
Minimum experience:
- An overall 7+ years of increasing experience in Banking, Project Management, Technology Management in a leading bank or financial institution.