Delivery Manager
Summary
Leads end-to-end Pega projects, manages cross-functional teams, and ensures on-time, high-quality delivery for BFSI and healthcare clients using Agile practices.
Location: Pan India
Job Summary:
Requirements
Key Responsibilities:
Manage end-to-end delivery of Pega projects and programs.
Lead and mentor cross-functional development, QA, and support teams.
Manage project planning, resource allocation, risks, issues, dependencies, and delivery governance.
Drive Agile/Scrum practices, sprint planning, releases, and stakeholder communication.
Collaborate with clients and business stakeholders to ensure successful delivery.
Monitor project performance, KPIs, quality, timelines, and financials.
Drive process improvements and ensure adherence to delivery standards.
Mandatory Requirements:
10+ years of overall IT experience with strong Pega project/delivery experience.
Proven experience in Pega delivery/project/program management.
Strong stakeholder and client management skills.
Experience managing Agile delivery teams.
Mandatory domain experience: BFSI & Healthcare.
Strong communication, leadership, risk management, and governance skills.
Preferred: Pega certification such as CSA/CSSA/LSA and experience managing large-scale enterprise Pega implementations.