Dental Office Receptionist

Join Affordable Dentures & Implants in Charlottesville, VA and Help Create Healthy, Confident Smiles!
Are you someone who enjoys helping people and thrives in a fast-paced environment? Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused Dental Front Office Receptionist to be the first point of contact for our patients.
In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and are interested in working in a dental office, we'd love to meet you!

Location: 1928 Rio Hill Center, Charlottesville, VA
Pay Range: $18-$20/hr
Schedule: Monday-Thursday (8am-3pm), Friday (8am-12pm)

Why Join Us?

Competitive compensation
Career growth and advancement opportunities
Supportive, team-oriented work environment
Make a meaningful impact on patients' lives every day
Work alongside experienced dentists and dental professionals
Comprehensive new hire training and onboarding provided

What You'll Do
As our Dental Front Desk Assistant, you will be responsible for delivering outstanding customer service while ensuring the daily operations of the front office run efficiently.

Welcome patients with professionalism and compassion while creating an exceptional first impression.
Check patients in and out while maintaining an efficient patient flow.
Schedule, confirm, and coordinate patient appointments.
Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
Verify and maintain accurate patient records using Dentrix.
Process payments, collect balances, and reconcile daily transactions.
Discuss financing options, including CareCredit, when appropriate.
Assist patients with insurance documentation and claim information.
Maintain accurate patient records and documentation.
Follow up with prospective patients and encourage scheduling.
Order and maintain office supplies and administrative materials.
Support office operations by preparing reports and administrative paperwork.
Maintain a clean, organized, and welcoming reception area.
Assist the clinical team with chairside support when needed.
Perform additional duties as assigned to support the success of the practice.

Qualifications

Previous experience scheduling patients in a dental or medical practice is preferred but we are willing to train the right candidate
Experience using Dentrix preferred
Knowledge of dental terminology and patient scheduling is a plus
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Ability to work efficiently in a fast-paced dental office
Positive attitude with a team-first mindset
Chairside assisting or oral surgery experience is a plus but not required

We're Looking For Someone Who Is:

Friendly, professional, and compassionate
Detail-oriented and highly organized
Comfortable managing multiple priorities
Experienced in maintaining speed and accuracy in high-volume settings
Passionate about delivering exceptional patient experiences
Dependable, motivated, and eager to grow within a successful dental practice

If you're ready to build a rewarding career while making a difference in patients' lives, apply today and become part of the Affordable Dentures & Implants team!
Keywords: Dental Front Office, Dental Receptionist, Front Desk Coordinator, Patient Care Coordinator, Dental Office Administrator, Dental Scheduling, Dentrix, Dental Insurance, Patient Services, CareCredit, Dental Office, Dental Administrative Assistant, Customer Service.