Dental Patient Coordinator

POSITION SUMMARY

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps the office stocked with necessary supplies.

KEY COMPETENCIES

• Welcoming/greeting patients with a welcoming, professional and polished demeanor
• Checking-in patients to ensure they have all the necessary information in the patient management software
• Collecting co-payments
• Checking-out patients
• Running and processing applicable reports
• Monitor office emails
• Utilizing RevenueWell for confirmations, communication with patients, and insurance requests
• Insurance Verification and pre-authorizations
• Closing out and ensuring that registers are balanced daily
• Completing next day router preparation
• Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
• Scheduling patients, filling same-day or next-day schedule as needed
• Monitoring and responding to office voicemails
• Support Office Manager with EOD process
• Escalating issues to Office Manager
• Other duties and responsibilities as assigned.