Dental Treatment Coordinator/Dental Assistant
Join Affordable Dentures & Implants in West Valley City, UT and Help Create Healthy, Confident Smiles!
Are you a motivated Dental Treatment Coordinator with a passion for helping patients understand their treatment options and achieve their dental goals? Affordable Dentures & Implants is seeking a patient-focused, organized, and results-driven Treatment Plan Coordinator/Dental Assistant to join our team.
In this role, you will serve as a key connection between our patients, doctors, and office team by guiding patients through their recommended treatment plans, coordinating care, and creating an exceptional patient experience. If you enjoy building relationships, providing outstanding customer service, and helping patients overcome barriers to completing treatment, this is an opportunity to make a meaningful impact every day.
Why Join Us?
Competitive compensation
Career growth and advancement opportunities
Supportive, team-oriented work environment
Make a meaningful impact by helping patients receive life-changing dental care
Work alongside experienced dentists and dental professionals
Comprehensive new hire training and onboarding provided
What You'll Do
As our Dental Treatment Coordinator, you will play an essential role in managing the patient experience, treatment acceptance process, and daily non-clinical operations of the dental office.
Serve as a primary point of contact for patients throughout their treatment journey.
Conduct patient consultations to review doctor-prescribed treatment plans, answer questions, and ensure patients understand their recommended care.
Educate patients on treatment options, insurance benefits, financing solutions, and affordable payment options.
Build strong patient relationships while identifying and resolving barriers that may prevent treatment completion.
Follow up with patients to encourage scheduling and completion of recommended treatment.
Coordinate treatment scheduling and maintain an efficient patient flow within the dental office.
Schedule, confirm, and manage patient appointments.
Handle incoming phone calls, emails, and patient inquiries professionally and promptly.
Address patient concerns and provide solutions while maintaining a high level of customer service.
Verify insurance coverage and educate patients regarding their benefits and financial responsibilities.
Collect, post, and process patient payments, including credit card transactions and deposits.
Assist with billing questions and coordinate with appropriate departments when needed.
Maintain accurate patient records, treatment plans, and documentation within the practice management system.
Perform patient chart audits and ensure treatment information is accurate and up to date.
Monitor daily schedules to support office efficiency and patient satisfaction.
Partner with the Doctor and office leadership to improve treatment acceptance and overall patient experience.
Assist with staff training and ensure team members understand office procedures and processes.
Support practice goals related to revenue, profitability, and operational success.
As a Dental Assistant, you’ll provide exceptional chairside support while helping patients throughout every stage of their treatment experience.
Deliver outstanding patient care and create a welcoming, positive experience from check-in through treatment.
Prepare operatories, instruments, equipment, and materials before each patient appointment.
Assist dentists during denture procedures, dental implant placement, oral surgery, extractions, and prosthetic treatments in accordance with state regulations.
Take and assist with alginate denture impressions, select appropriate impression trays, and prepare wax bites under dentist direction.
Assist with denture insertions, adjustments, relines, repairs, and other expanded duties where permitted by state law.
Educate patients on treatment plans, denture options, implant procedures, post-operative care, home care instructions, and financial packages.
Obtain and document patient medical histories, treatment information, and clinical notes accurately.
Take dental radiographs (X-rays) in accordance with state certification requirements.
Maintain strict infection prevention and sterilization standards by cleaning, disinfecting, and sterilizing instruments and operatories.
Monitor inventory levels and assist with ordering clinical supplies.
Support daily office operations, including maintaining a clean, organized clinical environment.
Travel occasionally for training and continuing education opportunities as needed.
Perform additional duties to support patient care and office success.
Qualifications
High School Diploma or equivalent required
Dental Assistant and X-ray certification (where required by state)
2+ years of sales, healthcare, dental, or patient coordination experience preferred
Previous experience in a dental office, medical office, or customer-focused healthcare environment preferred
Experience with dental treatment planning, patient consultations, or case acceptance is a plus
Knowledge of dental insurance processes, including benefit verification, patient financial discussions, and payment options preferred
Strong communication and relationship-building skills
Ability to confidently discuss treatment recommendations and financial options with patients
Excellent organizational skills with the ability to manage multiple priorities
Ability to work in a fast-paced dental office environment
Strong problem-solving skills and ability to make independent decisions
Goal-oriented mindset with the ability to meet and exceed performance expectations
Preferred Qualifications:
1+ year of dental assisting experience
Experience assisting with dentures, removable prosthetics, or dental implants
Experience taking denture impressions and wax bites
Experience assisting with oral surgery and extractions
Experience with prosthodontic procedures
Familiarity with dental practice management software and electronic patient records
We're Looking For Someone Who Is:
Patient-focused and passionate about helping others
Confident communicating with patients about treatment and financial options
Organized, dependable, and detail-oriented
Motivated by achieving goals and improving patient outcomes
Comfortable working in a fast-paced, team-oriented environment
Skilled at building trust and creating positive patient experiences
A strong communicator who can collaborate effectively with doctors and team members
If you're ready to build a rewarding career while helping patients receive the care they need, apply today and become part of the Affordable Dentures & Implants team!
Keywords: Dental Treatment Coordinator, Patient Care Coordinator, Dental Office Coordinator, Treatment Plan Coordinator, Dental Sales Coordinator, Case Acceptance Coordinator, Dental Financial Coordinator, Dental Insurance, Patient Scheduling, Treatment Planning, Patient Consultations, Dental Practice Management, Customer Service, Healthcare Sales, Dental Office Administration.