Deployment Strategist

You'll serve as a trusted advisor to federal agencies and law enforcement as they scale their investigative capabilities using TRM's platform. You'll draft and send client alerts on new sanctions designations within hours of release, and turn around same-day guidance for customers who are stuck on traces, walking them through TRM methodology. You'll respond to urgent questions the same day and stand up tailored training within days. You'll own a portfolio of public sector accounts, acting as the trusted bridge between TRM and government missions, driving adoption, enablement, and setting up renewals and expansion. You'll be part of an on-call rotation covering government business hours, with an emphasis on weekends and off-hours during major updates, and you'll join weekly team syncs, customer check-ins, and quarterly business reviews with government account contacts.

Responsibilities

• Draft and send client alerts on new sanctions designations within hours of release
• Turn around same-day guidance for stuck customer traces, walking them through TRM methodology
• Respond to urgent questions same-day and stand up tailored training within days
• Own a portfolio of public sector accounts, serving as the trusted bridge between TRM and government missions
• Participate in on-call rotation for urgent escalations and time-sensitive events
• Conduct weekly team syncs and customer check-ins around government hours
• Conduct quarterly business reviews with government account contacts

Requirements

• Prior experience on the government side as a former LE, IC, or agency analyst, or an embedded contractor, with hands-on crypto-tracing or blockchain investigative experience
• Ability to validate others on their crypto trace and guide them to the right methodology
• Experience working with government or other high-trust, high-stakes customers, owning the relationship end to end including adoption, enablement, and renewal/expansion setup
• Strong communication and training skills to break down complex investigations for analysts of varying skill levels and stand up onboardings and trainings
• Fluency with AI tools as a force multiplier, with judgment to verify AI-produced output