Deputy Manager - Sales

Sales & Business Development

• Drive sales of Pranaam Meet & Greet services through B2B and B2C channels.
• Identify and acquire new corporate accounts, travel management companies (TMCs), travel agencies, concierge companies, hotels, and premium customer segments.
• Develop and execute sales strategies to achieve monthly and annual revenue targets.
• Generate leads through networking, strategic partnerships, referrals, and industry engagement.
• Explore opportunities for upselling and cross-selling of airport premium services.

Channel & Partner Management

• Build strong relationships with:
  • Travel Agents & OTAs
  • Corporate Travel Desks
  • Airlines
  • Luxury Hotels
  • Concierge Service Providers
  • Event Management Companies
  • Tourism Boards
• Negotiate commercial agreements and partnership contracts.
• Drive partner engagement and account growth.

Revenue & Market Expansion

• Analyze sales trends, customer behavior, and market opportunities.
• Develop airport-specific sales plans and promotional initiatives.
• Identify new customer segments and premium travel markets.
• Monitor competition and benchmark pricing strategies.

Customer Engagement

• Maintain strong relationships with key customers and VIP clientele.
• Address customer concerns and service escalations proactively.
• Collaborate with operations teams to ensure seamless service delivery.

Stakeholder Management

• Work closely with:
  • Airport Operations
  • Marketing Team
  • Digital Commerce Team
  • Airlines
  • Travel Trade Partners
  • Corporate Clients
• Support marketing campaigns and promotional activities for customer acquisition.

MIS & Reporting

• Track sales pipeline, conversion rates, revenue performance, and customer acquisition metrics.
• Prepare periodic business reviews and sales forecasts.
• Ensure CRM hygiene and business reporting accuracy.

Educational Qualification

• MBA / PGDM in Marketing, Sales, Hospitality Management, Aviation Management, or Business Administration.
• Graduate candidates with strong relevant experience may also be considered.

Experience

• 5-8 years of experience in:
  • Hospitality Sales
  • Travel & Tourism Sales
  • Airport Services Sales
  • Premium Services / Concierge Sales
  • Airline Sales
  • Corporate Sales
  • Luxury Customer Experience Businesses