Design Manager

About the role

A Design Manager with experience leading multidisciplinary design teams, who drives excellence in processes, delivery quality, and talent development.

We are looking for someone with a strategic product vision, a results orientation, and the ability to support a team of approximately 30 professionals in Product Design, Content Design, and UX Research, working on global-scale digital health products.

What you'll do

• Define, implement, and evolve common design methodologies, establishing quality standards and clear criteria for deliveries.
• Guarantee the consistency, quality, and adoption of the Design System across different products.
• Support the team in making design decisions based on research, data, insights, and KPIs.
• Drive the team's ability to present, defend, and argue design proposals before clients and stakeholders.
• Ensure the alignment of design with the product vision, business objectives, and the Chapter strategy.
• Identify the team's capabilities and opportunities for improvement, build the skills matrix, and define individual development plans.
• Design and promote training and upskilling initiatives in product mindset, strategy, data literacy, and artificial intelligence, in collaboration with the Garaje Centers of Excellence.
• Measure and monitor the evolution of competencies and design quality throughout the product lifecycle.
• Collaborate closely with the Service Delivery Manager (SDM) in client communication, coordination with project teams, and the preparation of progress reports.

What we're looking for

• Leadership of multidisciplinary design teams, especially in Product Design environments.
• Management of design quality, definition of methodologies, and work standards.
• Design Systems, discovery processes, UX Research, and user-centered design.
• Product strategy and decision-making based on data and evidence.
• Mentoring, talent development, and team support, with the ability to influence without the need for direct hierarchy.
• Stakeholder management and communication with clients in international environments.
• Application of artificial intelligence to design processes and tools.
• Fluent English, both oral and written.

Nice to have

• Working on digital health products, medtech, or other regulated sectors.
• Designing and implementing skills matrices, career plans, and professional development programs.
• Driving training programs in product mindset, product strategy, and data literacy.
• Defining and analyzing indicators to measure design quality and team evolution.
• Facilitating collaboration between design, product, technology, and business profiles in complex organizations.

What you'll get

• Permanent contract: We want you to feel part of Garaje and grow with us in the long term.
• Flexible working hours: We offer flexible hours so you can adapt your work schedule to your personal life. You can adjust both your start and end times according to team dynamics, project needs, and work-life balance. And in summer, you can enjoy intensive working hours.
• Currently, we have two days a month scheduled by the company (10% of the total) when you must come to the Garaje offices. We do this to ensure that everyone has contact with others beyond a screen from time to time.
• Health insurance with Adeslas: Access Garaje's health insurance with tax benefits. You can also include your partner and children. No copays, waiting periods, or questionnaires.
• Flexible compensation: Save on income tax (IRPF) by allocating part of your salary to meal vouchers, transportation, and childcare.
• 26 days of rest: Rest with 23 vacation days plus public holidays. We also give you 2 additional personal days off at Christmas and on your birthday to celebrate special moments.
• Incentives: Bring in new clients or employees to Garaje and we'll pay you for it. Be part of our growth!
• Culture of transparency: We believe in open communication and regularly share the company's situation and goals in our All Hands meetings and newsletter..
• G-Book: Our oracle. At Garaje, we have a guide in Notion that answers all kinds of questions. There, you can find answers to everything from how to request time off and who's who, to how to prepare a test guide, corporate templates for deliverables, or presentations for similar projects as a reference... You'll never feel lost!
• Frequent events and activities: We share knowledge and lessons learned from projects on a regular basis. Since we enjoy spending time together, we also organize informal events to get to know each other better and have fun as a team.
• €500 bonus: We encourage your professional development with a €500 bonus to invest in training, language learning, books, or industry events.

About the company & team

Take pride in their work, give their best, have fun, are brave and take risks, learn from mistakes, and love what they do.

Our attitude is defined by the passion we bring to our projects, the empathy and closeness we show our clients, and our ambition to go beyond what is expected.

➔ We are humble and approachable people [but not submissive or simplistic]

➔ We are passionate and expert people [but not overwhelming or pretentious]

➔ We are makers with purpose [but not mere doers or gurus]

➔ We are brave and consistent people [but not reckless or irresponsible]

➔ We are demanding of ourselves [but not blockers]

• High-growth environment: Advance your career at Garaje and work in multidisciplinary Design, Data, Growth, and Technology teams, creating experiences, services, and products with impact for major clients such as Vodafone, BBVA, Endesa, Banco Santander, Inditex, Telefónica, Adeslas, Repsol, IKEA, Legálitas, RBI, and Grupo Dani García. Being part of the Garaje team means having the opportunity to contribute to the creation of experiences, services, and products with significant impact.
• You will research and understand user and business needs to create digital products and services that delight people through strategic thinking, usability, flexibility, and accessibility.

Hiring process

If this sounds good to you, click "apply" — we are really looking forward to receiving your application!

If your profile matches what we are looking for, we will get in touch with you soon to schedule an initial introductory phone call. If you move forward, we will likely ask you to complete a short technical challenge to see you in action, and afterwards you will meet someone from the team.