Deskside Services (Tier 2) Manager with Security Clearance
Summary
Manages enterprise deskside support, hardware deployment, and endpoint imaging for a government contractor, ensuring compliance with operational standards and SLRs.
Deskside Services (Tier 2) Manager (Rockville, MD) Position Overview The Deskside Services (Tier 2) Manager directs enterprise deskside support operations for headquarters, regional offices, and remote users. The manager oversees hardware deployment, desktop support, endpoint imaging, asset management, and customer-facing technical services while ensuring reliable, responsive support and compliance with agencies operational standards and Service Level Requirements (SLRs). Estimated Salary: Up t…