Tier II Help Desk Specialist with Security Clearance
Summary
Provide Tier II help desk support, troubleshooting hardware/software issues and maintaining systems for a cybersecurity-focused contractor.
Responsibilities & Qualifications RESPONSIBILITIES Demonstrable Experience in: * Hardware and Software Troubleshooting: Expertise in diagnosing, repairing, and maintaining a range of hardware (e.g., desktops, laptops, printers) and software issues, including OS installation, configuration, and updates. * Operating Systems: Strong understanding of Windows OS and macOS with experience in installation, configuration, and command-line troubleshooting. * Networking Basics: Familiarity with TCP/IP, D…