Deskside support Engineer

Role- Deskside Support Location- Redmond, WA SCOPE OF WORK SRO Site Support resource is responsible for operations support for all the end points and partner with global CLIENT support resources. This person will work under the guidance of CLIENT managers and resource performance will be reported/managed through weekly/monthly review between CLIENT and HCL. Roles and Responsibility Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linu…