Deskside Support Lead

Key Responsibilities Lead and support the desktop and network support team. Troubleshoot hardware, software, Windows OS, LAN/WAN, VPN, and connectivity issues. Handle complex technical escalations and incident management. Provide hands-on deskside support to onsite users. Coordinate with infrastructure and network teams to resolve technical issues. Mentor team members and ensure timely resolution of support tickets. Required Skills Strong Deskside/Desktop Support experience. Network Support and…