Desktop Engineer, Scientific IT Operations

This role focuses on endpoint support, scientific IT asset management and project coordination.

Key Responsibilities

· Provide Level 2 support for Windows, Linux, macOS and iPad environments.

· Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities.

· Manage scientific IT hardware, software and software licensing throughout their lifecycle.

· Maintain inventory records and nsure compliance with licensing and asset management requirements.

· Participate in technology evaluations, Proof-of-Concepts (POCs) and endpoint-related projects.

· Generate compliance, asset and operational reports while supporting continuous improvement initiatives.

· Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery.

· Preferred Experience

· Desktop and endpoint support

· Asset and licence management

· Technology refresh projects

· IT operations and service management

· Endpoint deployment and lifecycle management

Common Requirements

· Bachelor's Degree in information Technology, Computer Science or related discipline.

· Minimum 3 years of relevant desktop, endpoint support or IT operations experience.

· Strong technical troubleshooting and problem-solving skills.

· Experience supporting enterprise end-user computing environments.

· Ability to work independently and collaboratively in a fast-paced environment.

· Good communication and stakeholder management skills.