Desktop Support Engineer 2

Role : Desktop Support Engineer L2

Work Location : Vinayakanagara, Mysuru, Karnataka 570012

Shift : 24 * 7

Male candidates

Its WFO

CTC : 45000 PM (36799 TH) Inculding PF & insurance

• Strong knowledge of Windows 10/11 troubleshooting and desktop support.
• Experience with desktop/laptop hardware, peripherals and operating system installation.
• Working knowledge of Active Directory, Group Policy and user access management.
• Knowledge of Microsoft 365, Outlook, Teams and other enterprise applications.
• Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, LAN, Wi-Fi and VPN.
• Experience with ticketing tools such as ServiceNow, BMC Remedy, Jira Service Management or equivalent.
• Knowledge of endpoint security, antivirus tools, patch management and software deployment.
• Experience supporting enterprise users and managing escalated L2 incidents.

Interested candidates can share their resume at deepthi.s@nexeragroup.in