Desktop Support Engineer

Roles and Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
  
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  
• Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring.
  
• Troubleshoot LAN connectivity issues and provide technical assistance for network-related problems.
  
• Collaborate with team members to resolve complex technical issues.
  

Desired Candidate Profile

• 4-9 years of experience in Desktop Support or related field.
  
• Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
  
• Proficiency in installing/configuring desktops/laptops/printers/peripherals; troubleshooting common hardware/software issues.