Desktop Support Officer (DSO) – Short-Term Contract

We're looking for someone who enjoys helping people, takes initiative and can confidently manage day-to-day desktop support issues.

About the Role

You'll provide hands-on IT support to onsite users, working alongside an existing Desktop Support Officer who will be available four days per week to assist with onboarding and familiarisation.

Key responsibilities include:

• Troubleshooting desktop, laptop and general IT issues

• Printer setup, support and troubleshooting

• Audio Visual (AV) equipment support

• Software installation and configuration

• Liaising with third-party vendors

• Responding to walk-up support requests

• Providing friendly, efficient technical assistance to end users

About You

We're looking for someone who has:

• At least 12 months' experience in a Desktop Support or similar IT support role

• Sound troubleshooting skills across hardware and software

• Experience supporting printers and AV equipment

• Excellent communication and customer service skills

• The confidence to work independently and take ownership of issues

• A proactive, can-do attitude and willingness to get involved

Attitude is just as important as technical ability. We're after someone who sees what needs doing and gets on with it, rather than waiting to be asked.

Assignment Details

• Dates: 5 November – 11 December 2026

• Contract: Short-term, onsite assignment

• Support: Existing DSO onsite four days per week

• Selection: Shortlisted candidates may be invited to an informal interview prior to commencement

Apply Now

If you're an experienced Desktop Support Officer who is available for the above dates, we'd love to hear from you.

Apply with your current resume and confirm your availability for the assignment.