Desktop Support Specialist
Posted Updated
Summary
On-site desktop support role in Dortches, NC: image and deploy computers, install standard software and printers/peripherals, migrate user data and profiles during replacements, and manage ServiceNow incident tickets. Requires 7+ years of end-user IT support experience with hardware, software, and networking.
Requirements 7 or more years of experience with computer hardware, software, peripherals, and networking protocols in an end-user support environment. Proficiency in imaging and deploying new computers and loading standard software for end users. Experience with ServiceNow call-tracking and incident/problem ticket management. Experience installing and configuring local and network printers and other peripherals. Experience migrating user data and profiles during computer replacements. Excellent…