Desktop Support Technician
Posted Updated 2
views
Summary
Desktop Support Technician on a 6-month onsite contract in Midland, Texas. The role provides second-line investigation and diagnosis of IT incidents and service requests escalated from the Service Desk — resolving, escalating, and logging them according to help desk procedures.
Desktop Support Technician Location: Midland, Texas Contract Type: Contract (6 Months), Onsite, Day Shift Job Responsibilities: User Support & Incident Management Provide second-line investigation and diagnosis following initial Service Desk support. Resolve and close incidents and service requests according to established procedures and timelines. Escalate unresolved incidents and service requests within agreed timescales. Log all incident and service request details per help desk procedures. …