Desktop Support Technician

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system performance and implement improvements, as necessary. · Coordinate with vendors and other IT personnel for problem resolution. · Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. · Train staff on new technologies and IT-related pr…