Desktop Support Technician II
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Summary
Onsite desktop support technician who troubleshoots and resolves hardware, software, and network issues for POS systems, desktops, printers, access points, and network devices; performs installs/upgrades and break/fix, supports copper/fiber cabling, and logs work in ticketing systems, with daily route-based travel and work alongside a remote team.
Job Description Job Description Desktop Support Technician II Responsibilities: Provide onsite support for IT equipment including POS systems, desktops, printers, access points, and network devices Troubleshoot and resolve hardware, software, and network issues Perform installations, upgrades, and break/fix support Support copper and fiber cabling, including basic terminations Document all work, updates, and resolutions in ticketing systems Travel daily (route-based travel) Work with remote tea…