Desktop Support Technician

Role: Desktop Support Technician (DSS) Location: San Francisco (CA)/Menlo Park (CA)/New York Provide deskside and remote support for Windows and Apple laptops/desktops. Troubleshoot and resolve issues related to Google Workspace Suites (GChat, Gmail). Perform device imaging, deployment, and post-deployment troubleshooting. Configure and troubleshoot end-user devices Support mobile device setup and troubleshooting (iOS/Android). Diagnose and resolve hardware and software conflicts. Manage ticket…