Desktop Support Technician
Posted Updated
The opportunity A programmatic media partner for marketers and agencies, combining data science, analytics, and programmatic trading is looking for a Desktop Support Technician to provide responsive, user-focused 1st and 2nd line support across the New York office and the wider US region. Main responsibilities End User Support - Act as the first point of contact through the ticketing system and in-person assistance. - Log, categorise, prioritise, troubleshoot, resolve, and follow up on incident…