Destination director Spain

We are Join UP! and SkyUp Airlines - together we form a group of companies and are strategic partners. Our team is united over 1600 professionals.
Join UP! is international tour operator, which was founded in 2010, is one of the strongest tour operators and the most powerful players in the tourism market of Ukraine. We work in Ukraine, Kazakhstan, Estonia, Latvia, Lithuania, Moldova, Poland, Romania and Czech Republic.

In general, the portfolio of Join UP! more than 40 directions. The tour operator's portfolio includes more than 7,000 hotels available for reservation, of which more than 250 are exclusive.
Our mission is to encourage travel to change people's worldview.

We invite to the team people who are truly in love with their work, those who are ready to accept challenges and turn them into opportunities, and who also share our values.
Together with us, you will get experience working in an international company, you will be able to put your knowledge into practice, implement cool projects and develop professionally. We believe that the team finds and implements the best solutions when everyone can contribute. Here you will have the opportunity not only to propose ideas, but also to implement them in life. We are in this together!

To achieve our ambitious goals we are looking for Destination Director (Spain).

In this role you will be responsible for:

Product & Contracting

1. Coordinate with the Product and Yield (P&Y) Department to prepare Bed Brief lists for Spain and other potential destinations in the region.

2. Oversee the contracting process, including hotels with commitments or down payments.

3. Negotiate, review, amend, and finalize DMC and Accommodation contracts — especially those involving hotel commitments or down payments — before signing.

4. Monitor and update contracts as needed in response to market changes and geopolitical developments.

---

Contracting Control

1. Liaise with responsible contacts at DMCs or Direct Contracts to track hotel commitments and ensure percentage and commitment compliance.

2. Supervise room allocations for Join UP source markets, adjusting and exchanging quotas between markets to avoid shortages.

3. Negotiate with hotel suppliers (in cases of direct contracts) when there are significant risks, coordinating with P&Y as needed.

---

Quality Control

1. Conduct regular airport visits to ensure DMC vehicles and staff meet required standards.

2. Address any irregularities with DMC, ensuring corrective action is taken promptly.

3. Visit hotels regularly to verify that guides maintain service standards; request corrections from DMC when necessary.

4. Review excursion lists and make recommendations for improvement.

5. Hold periodic negotiations with hotels and DMCs on current operational matters.

6. Coordinate DMC activities, holding weekly meetings to prevent miscommunication and escalations.

7. Participate in weekly Zoom reporting sessions with P&Y to maintain alignment and resolve issues.

---

Hotel Relations

1. Negotiate Special Price Offers (SPOs) with existing hotels or newly added hotels during the season.

2. Research alternative properties for high-demand or peak periods to mitigate stop sales.

3. Offer hotels with competitive rates to P&Y to fill empty flight seats and approach new properties that match customer needs.

4. Work with hotels experiencing frequent stop sales to reduce and prevent future occurrences.

---

Market Research & Strategic Development

1. Explore opportunities to secure exclusive hotel properties for Tour Operator source markets.

2. Analyze potential for launching new destinations based on market demand and operational feasibility.

Professional experience and skills:
- Minimum 3 years’ experience in tourism management, commerce, contracting/purchasing
- Bachelor’s degree in business, marketing, tourism or related field
- Strong understanding of the tourism market and trends
- Excellent communication and presentation skills
- Ability to work effectively with cross – functional teams
- Proven track record of successfully launching and managing products
- Experience with market research and competitive analysis.


What we offer:
- A career in a large international fast-growing company
- We support the development of colleagues and offer: GROW UP corporate university, compensation for external education and training.
- A culture of openness, equality and support.
- Competitive salary.
- Corporate travel discounts with Join UP!

Hiring process:

1. Pre-screening interview (by phone).
2. HR Interview (online).
3. Interview with hiring managers.
4. Job offer.

*Please note that the processing time for applications is 10 working days. If we have not contacted you during this time, we are not ready to proceed with you right now. We will save your CV in our talent pool to offer other relevant career opportunities in the future.

Join a multinational team of challengers who are transforming the travel industry every day and making people's travel dreams come true!